How do you feel about giving people your personal data? Y’know, your name, your favorite shoe brand? You might be protective over your data, or you might feel fine about giving it away. In online retail, you have a lot of power over your customers’ data. And with great power comes great responsibility. And that responsibility is spelled GDPR.

GDPR, or the General Data Protection Regulation, is a European Union (EU) law that protects personal data. If your organization ships to the European market, this law applies to you, too. It may well affect how you’re expected to collect and store customer data. Although it sounds like extra work, GDPR brings advantages, including improved customer loyalty. And you can use best practice to deal responsibly with your customers’ data.

By the end of this course, you’ll be able to:

• Explain how GDPR affects the retail sector so you can be more effective in your role
• Recognize the benefits of GDPR in a retail environment
• Apply best practice when handling customer data in online retail so you successfully comply with GDPR

Why take this course?

Data protection is an important responsibility in retail. This course is ideal for people working in online retail who need to handle customer data in their roles. You’ll learn how GDPR affects your industry, the advantages GDPR brings for retail, and the best ways to handle customer data under GDPR.

10 mins | SCORM | Takeaway Tasks