Retail Applied

Attention to Detail (RA007)


Description
Have you ever made a purchase using cash and left the store only to realize you’ve been given the wrong change? That can have implications, not only for the customer, but the individual, store, or company that made the error. Of course, everyone makes mistakes, but it’s important to minimize them as much as possible.

Preventing little mistakes, like giving a customer the wrong change, ultimately comes down to attention to detail. And not paying attention to smaller details can lead to bigger problems than you might think. So, you might find it helpful to learn some hints and tips on how to maximize your attention to detail. And this course will give you just that.

By the end of this course, you’ll be able to:

• Recognize key areas in which attention to detail is important
• Understand potential consequences for failing to pay attention to detail
• Identify methods to improve attention to detail

Why take this course?

Attention to detail is important in every role in retail, though it may be required in different tasks depending on your position. This course will benefit anyone working in retail, from assistants to executives. It’ll help you understand where you most need to pay attention to detail, what could happen if you don’t, and how you can improve.

10 mins | SCORM | Takeaway Tasks

Content
  • Attention to Detail
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 3 years